AGAT Help Center

Frequently asked questions

Here you'll find clear, concise answers about readings, AI, accounts, the daily card, privacy and support. Jump directly to the topic you need and open only the relevant questions.

Getting started

How to begin, how to ask, and how to work effectively with a spread.

What is AGAT?
AGAT is a digital platform for tarot readings and personal guidance. You can ask a question, open a spread, and receive an interpretation based on the cards that were drawn and the context you shared.
How do I start a reading?
Go to the reading area, enter your question, draw the cards, and continue to the interpretation. The more focused your question and the clearer your context, the more useful and precise the interpretation can be.
How should I phrase a question?
It is usually better to ask a question that helps you understand a process, choice or direction. For example: “What is important for me to understand about this relationship?” or “What should I consider before making this decision?”. Very broad questions such as “What will happen?” usually provide less direction.
Can I ask the same question again?
Yes, but if you repeat the same question within a short period, it is better to rephrase it or focus on a different angle. Asking the same question over and over can create confusion rather than clarity.
Can I copy a reading?
Yes. On reading screens you can copy the question and the cards that were drawn, and where available you can also share or send the result.

Readings and AI

What AI does, what is saved, and what the interpretation means.

What is the difference between drawing cards and an AI interpretation?
Drawing the cards shows the spread itself. The AI interpretation adds an analysis of the cards in relation to your question and the context you shared.
What is an extended reading?
When Extended Reading is enabled, AGAT can use context from previous readings, recognize a person or topic that has appeared before, and ask you for a short clarification before drawing the cards. The goal is to give the new reading more accurate context rather than starting from zero each time. You can always choose not to answer the guiding question, turn the feature off from My account, or disable it for a single reading.
Does AGAT predict the future with certainty?
No. A reading is intended for reflection, guidance and perspective. It is not a guarantee of a future outcome and does not replace your own judgment.
Can I rely on a reading for medical, legal or financial decisions?
No. A tarot reading is not a substitute for professional advice. For medical, legal or financial decisions, consult a qualified professional.
Is an anonymous user's reading saved?
No. Anonymous readings are not saved to a user's reading history.
What if the interpretation doesn't feel accurate?
You can look at the cards again through the lens of your own context, add relevant information, or ask a more focused question. Tarot and AI are tools for reflection — not absolute answers.

Account and sign-in

Registration, email verification and using your personal account.

Can I use the site without registering?
Yes. A signed-out user can open a basic spread and view the cards. AI interpretations and additional personalized services may require signing in or creating an account.
Why do I need an account?
An account lets you receive AI interpretations, use personalized services, manage preferences and access features such as the daily card.
How do I change or edit my account details?
Go to My account. In “Edit profile” you can change your first name, last name, email address, date of birth, relationship status and form of address. You can also update your phone number there; it is saved after SMS verification. If you change your email address, the previous verification is cancelled and a new verification link is sent to the new address.
How do I delete my account?
At the moment, you can choose “Deactivate account” from My account. Deactivation immediately blocks access and signs out active sessions, but it does not currently delete readings, history or other stored data. To request full deletion of your account and information, use the Contact page and choose the privacy channel.
Can I sign in with Google?
When the Google option is shown on the sign-in screen, you can use it. You can also register with an email address and password.
I didn't receive the verification email. What should I do?
First check your Spam, Promotions or Updates folders. If the email still hasn't arrived, you can request a new verification message from the verification screen.
Why do I need to verify my email address?
Email verification helps protect your account and is required for some services, such as receiving the daily card by email.

Free readings and billing

Questions about usage limits, getting started and what happens after the trial allowance.

How many free AI readings do I get?
A new user receives a free AI reading allowance as part of the initial experience. You can see your current allowance in My account and on reading screens.
What happens after I use all my free readings?
You can continue according to the plans and payment options available on the site at that time.
I have a payment or billing issue — who should I contact?
Open a support request and choose “Billing / subscription”. Your request will receive a tracking number and go directly to the support team.

Daily card

What the daily card is, and how to enable, verify or stop it.

What is the daily card?
A single card drawn for that day, with a short message explaining what it says about your day. It stays the same card all day, and a new one is drawn tomorrow. You can reveal today's card directly on the site, and once you sign up it can also arrive by email every morning.
How do I enable the daily card?
You can enable the service while registering or later through your account options.
Can I stop receiving the daily card?
Yes. You can turn the service off in your account preferences or use the unsubscribe link included in the email.
Why didn't I receive my daily card?
Check that the service is enabled, your email is verified, and your mailbox is not blocking the message. If everything looks correct and you still don't receive it, open a request through the Help Center.

Privacy and support

Personal information, reporting issues and ways to contact us.

Is the information I enter saved?
Some information may be stored depending on how you use the site, whether you are signed in, and your account settings. More detail is available in the site's privacy policy.
Who can see my readings?
Readings and account data are handled according to the privacy policy and system permissions. Other users do not get access to your account.
How can I delete or update my personal information?
For requests related to access, correction, deletion or other data rights, use the Contact page and the privacy channel listed there.
How do I report a problem?
From Help → Get help, choose the type of issue, enter a subject and description, and send it to the support team. Every request receives an identifier.
How do I find my request number?
After you submit a request, you'll see a number in a format similar to AGAT-20260813-ABC123. Keep it for follow-up.
What should I do if the site is unresponsive or a reading gets stuck?
Try refreshing the page. If the issue continues, open a support request and include what you did before the problem occurred, which page you were on, and which device or browser you were using.
Can I suggest an improvement or new content?
Yes. Open a request under “Site content” or “Other” and send us your suggestion.

Didn't find your answer?

Open a support request with our team. Your request will receive a tracking number and will also be sent to support@agat.cloud.